Secretary of Revenue Pat Browne, heading the Pennsylvania Lottery, emphasized the importance of the upgrade in enhancing player experiences and operational efficiency. Browne stated, "We have a thorough plan in place to make sure next week’s transition to the new computer system has as little impact as possible for our players."
During the transition period, players will not be able to purchase Fast Play or Draw Game tickets, including popular games like Powerball® and Mega Millions®, neither at retail locations nor online.
Scratch-Off tickets will remain available for purchase at retail counters and vending machines, payable by cash only. However, winning tickets cannot be redeemed until the system upgrade is complete. Players are advised to sign the back of their winning Scratch-Off tickets and retain them for later redemption.
Moreover, the issuance and usage of vouchers will be temporarily suspended, affecting transactions involving remaining dollars purchased from Lottery terminals or vending machines. Additionally, there might be delays in posting results for Daily Drawings until the system upgrade is finalized.